M&S is embracing artificial intelligence at store level, giving every manager and support centre colleague AI and AgenticAI tools “to make tasks like accessing data and analysis quicker and simpler”.
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OpenAI defers its ambition to turn ChatGPT into a shopping platform
As ‘agentic commerce’ emerges as the new frontier for online sales, ChatGPT is reportedly scaling back its ambitions for enabling direct purchases via its...
